About Our Team

Samantha M. Kramr, CPA President

Samantha earned her BBA in Accounting from Baylor University in May of 1990. She has been a CPA for more than 28 years as well as a member of the AICPA and the Houston Chapter of the Texas Society of CPAs. She brings to the firm several years of experience of working with small businesses and non-profit organizations. She is currently chairing the NW CPA Roundtable Discussion Group for her tenth year.

Mary Hines, CPA — Tax Manager

Mary received her Masters in Accounting with an emphasis in Taxation from the University of Virginia in 1989. She holds a CPA license in both Virginia and Texas, and is an Ernst & Young Tax Department Alumni (Norfolk, VA Office 1988-1994). After she left Ernst & Young she held various governmental, non-profit, and private sector positions, including the Chief Financial Director for the City of St. Mary’s, GA, before returning to public accounting in 2013 joining Hoole & Kramr CPAs.

Nikki Tagliaferro, CPA — Tax Consultant

Nikki earned her BBA in Accounting in May of 2018 and her MS in Accounting in August of 2019 from Sam Houston State University in Huntsville, TX.  She is a licensed CPA in Texas as well as a member of the American Institute of Certified Public Accountants (AICPA) and the Texas Society of CPAs. Nikki has been a member of Hoole & Kramr, CPAs since January of 2020. In her free time Nikki enjoys traveling and spending time with family and friends.

Ana Williams, EA — Tax Preparer, IRS Resolution Specialist, Foreign-trained Lawyer LLM International Law, International Business Law, & QuickBooks ProAdvisor

Originally from Venezuela, Ana obtained her bachelor’s degree and her license to practice Law in 2006 from the Universidad Santa Maria. In 2009, she received two Masters’ degrees in International Law and International Business Law at Universidad Completeness de Madrid. She moved to the United States of America in 2012 and she continues her professional education pursuing the Advance Technical Certificate in Professional Accounting at Lone Star College and her CPA license with the Texas State Board of Public Accountancy. She has been working with our firm since 2016 in Federal and State income tax preparation for individuals and small businesses. In 2018 Ana became an Enrolled Agent, and has been working in IRS and State representation matters ever since. Ana enjoys spending time with her two children and husband when she is not at work.

Michelle Llorance — Administrative / Office Manager

Michelle has been a member of the Hoole & Kramr, CPAs, P.C. team since 2017 and has been our Office Manager since 2018. Prior to joining our team, Michelle worked as an Accounts Receivable Manager and Data Entry professional for 15 years and has over 20 years experience in Administrative and Management roles. With her rich experience, attention to detail, and dedication to our clients, Michelle is able to help maintain our team’s efficiency and ensure our clients’ needs are met in a timely and high-quality manner. Born and raised in Houston, Michelle is an active member of our community with a lot of hometown pride and has recently welcomed her third son home this past June.

Sarai Cardoso — Administrative Assistant

Sarai joined the Hoole & Kramr, CPAs, P.C. team in 2017 as an administrative assistant while pursuing her Associate of Arts degree. She now manages our Billing and Accounts Receivable department while also helping with administrative duties as needed. Sarai will be completing her Associate’s degree in the Summer of 2020 and plans to pursue a Bachelor’s degree in Business & Finance at the University of Houston, Downtown. After graduation, Sarai hopes to continue her career working in tax-related accounting. In her downtime, Sarai loves to travel and plan new trips to see the world. The next trip she is planning to take is to Caribbean.